2018 Automotive Service Technician
Service Tech at Tasca Ford
Growing up, I thought I wasn’t smart.
I had difficulty reading and writing; no one knew why.
Finally in High School, a teacher tested me to find out why it was difficult for me to read.
We learned that I couldn’t sound out new words, the way other kids could. I’m grateful to the teacher who taught me to memorize words, so I could begin to recognize them and understand their meanings.
Outside of school, I worked alongside my dad fixing cars in our home garage.
While still in grade school, I worked on brakes, with my dad watching over me.
I was good at learning hands-on.
As far back as middle school, I was taking things apart and putting them back together. By the time I was in High School, friends would ask me to fix things for them.
In High School, I started focusing on repairing and maintaining cars.
Knowing I was ‘smart’ about working on cars helped me get through high school. I knew that, once I graduated, I could go to a trade school and train to get a better job.
I first heard about MTTI from a friend who graduated from the Marine Tech program.
He told me that he had been able to work while going to school. I thought to myself, ‘I can do that, too’.
I checked out another school before enrolling at MTTI.
The program took twice as long as MTTI’s to complete—and was twice as expensive.
I worked full-time while enrolled in the Auto Tech program at MTTI.
I delivered pizza more than 40-hours a week—every evening. On weekdays, I’d leave school at 3 or 3:30, drive 30 minutes to my worksite, and then start working at my job.
MTTI has a good atmosphere for learning.
It feels more like a work place than a typical school, where you learn about something you are interested in doing. Once I do something once hands-on, I always know how to do it. Working in the shop on what I had just been taught in the classroom worked well for me.
Glen was one of the best teachers I’ve ever had.
He coached me to read the textbook. He broke down the information so I could understand it, and helped me with the terminology. He also kept the classroom fun, so we weren’t falling asleep.
Glen had a lot of patience in the shop.
If we made a mistake while learning, he didn’t get angry or upset. He just taught us how to do it the right way.
At MTTI, you learn a lot by working on many different types of cars.
You get to learn about many manufacturers’ parts, and how they work. Even if you work in a dealership, people bring in different makes and models of cars for maintenance and repair.
I enjoyed working on big projects in the shop.
I helped a friend with his Honda Civic transmission.
The most difficult part of the program was learning about electrical and electronic systems.
I didn’t know much about that when I came to school. It’s the future of the automotive industry, so it’s important to start learning about it now.
A big part of being a Technician is diagnostics—finding out what is wrong.
You think you know what’s wrong with a car. Listening to noises, and figuring out what’s making them, sometimes leads to a different conclusion. During school, Glen and I diagnosed a problem I had with my own car. Whenever I went over a bump on the road, I heard a squeaky noise. Thinking it would be struts, I sprayed PB Blaster (a lubricant) on them. We kept hearing the noise;, and finally traced it to the ball joints.
MTTI’s Career Services Department is really good.
Erin sent emails to us about places that were hiring. She helped us write resumes and made sure we had somewhere to go for internship.
When you go to school, employers know you have knowledge and experience.
Without paid work experience, places aren’t willing to hire you. Even though I worked on cars for years at home, without a work history, I couldn’t show people I have experience.
While interning at a small shop, working on all makes and models, Glen told me Tasca Ford had an opening.
Glenn had worked there in the past; he said I would like the Service Manager. I knew I would like working at a Ford Dealership, because I had owned three Fords. I like their newer trucks—especially the F150s.
Working at Tasca Ford in the Quick Lane, I work on cars while people are waiting.
I have to get the work done right and on time. MTTI taught me how to work on cars the proper way—and faster—than the “backyard way”. Everything becomes less of a struggle when you have the right training.
At MTTI, I’ve earned one year of the two years of work experience required for ASE Certification.
I will study for, and take the ASE Certification exams. I feel confident that I can keep learning new electrical, electronic and computer technology and earn the certifications.
I’m a big guy; I would like the challenge of working on big rigs.
My dad drove tractor trailers all his life, so I know somethings about them. We were introduced to diesel technology during the program at MTTI. I hope to continue learning about diesel and to work on trucks.
I can see ahead to a good future in the automotive industry.
I don’t have to work a second job delivering pizza any more. I am making more money than I was working 45 hours a week delivering pizza--and I can pay my bills.
It feels good to have the security of knowing that I will always have a job.
I will be able to work anywhere in the country. Best of all, I will be making a living doing something I like to do.