Johnna Bedard, MTTI Medical Billing & Coding / Office Administration 2012 Graduate Success Story.

Success Stories

Johnna Bedard

Medical Billing & Coding / Office Administration 2012 Graduate
Certified Professional Coder
Coding Coordinator, Southcoast Health

“The program at MTTI prepared me for my current job and enables me to learn a lot faster the ins and outs of my position. I feel secure in my abilities to keep up with the changing information and qualifications required in my chosen industry. You get out of the program what you put into it.”

Congratulations to 2012 Medical Billing & Coding/Office Administration Graduate, Johnna Bedard, on achieving full status as a Certified Professional Coder (CPC®)!

During 2013, Johnna passed the rigorous CPC® examination, to earn the CPC-Apprentice (CPC-A®).  Her first position after graduation was as a Biller for a Community Action Agency. Hired in October 2013 by Southcoast Health as a Coding Coordinator, Johnna recently documented the one year of coding-related work experience needed to qualify as a Certified Professional Coder. Johnna works out of the Providence Southcoast Health office; she performs coding and charge entry for three locations and seven doctors who practice cardiology in RI and MA. Johnna was trained, and continues to be mentored, by a Certified Cardiology Coder. 

Employed as a Hair Dresser after graduating High School in 2003, Johnna wanted a career that would challenge her analytic aptitude and play to her computer skills.

She chose the medical profession because, “I feel like I am helping people behind the scenes, as the person on the other end of the billing cycle.” Johnna chose MTTI’s program because she liked the smaller class size, “I didn’t have to worry about 30 other people if I had a question or needed help.” She found the course focused, and enjoyed the team spirit of her classmates. “I liked being able to help others and also be helped by them.” Initially thinking she wanted to be a biller, she was surprised to discover how much she liked—and was good at—coding. “Coding just clicked.”

Johnna completed an internship at Southcoast Health while in school and was offered a position after she graduated.

“The people I trained with were fantastic. It would have been easy to work with the same people with whom I had built a good relationship.  But the position was in Fairhaven, MA, and I needed to be closer to home for my young daughter, Skyla. I chose to look for a position near home. I kept in touch with Southcoast Health until they offered me an opportunity close to home.  As the hospital transitions its computer system, I am learning a new, more hospital-based software program. I recently took a two-day seminar (through the AAPC) to prepare for ICD 10.  I love the work I am doing at Southcoast Health and the people I work with.”

Johnna encourages others considering a Billing or Coding, or Medical Administrative career: “You can do it—it is not easy.

I had a young daughter to care for while in school. Fortunately I had family help, but I still had to work hard to attend classes five days a week and to do homework at night. Then I needed to do additional study to pass the Coding Certification exam.” 

Obtaining a full-time job as a coder right out of school is challenging.

Some students will go directly into coding, while others may need to step in by first performing billing and coding operations in a medical administrative or Front Desk position.  Success comes from working hard in school and the willingness to continue learning on the job. “The program at MTTI prepared me for my current job and enables me to learn a lot faster the ins and outs of my position. I feel secure in my abilities to keep up with the changing information and qualifications required in my chosen industry. You get out of the program what you put into it.
 

AAPC's Certified Professional Coder (CPC®) credential is the gold standard for medical coding in physician office settings. A Certified Professional Coder has proven by rigorous examination and experience that they know how to read a medical chart and assign the correct diagnosis (ICD-9), procedure (CPT®), and supply (HCPCS Level II) code for a wide variety of clinical cases and services.