2014 Medical Assistant Graduate
Medical Assistant at Southcoast Pediatrics
"MTTI teaches you—from the beginning to the end—all the important things you need to know to be prepared for the working world. MTTI has made me the Medical Assistant I am today. Without MTTI, I wouldn’t have the career I love!”
I ran a retail store for 13 years, selling bread and pasta for a well-known manufacturer. When they went out of business, 19,000 of us lost our jobs. A homeowner with two children, I was devastated. Customer Service was all I knew.
A friend, who knew I loved to help people, suggested medical assisting—she recognized I’m definitely a people-person.
If you don’t have a smile on your face every day, this occupation is not for you. As a Medical Assistant, you open the door—if the patient sees you smiling, it is comforting to them.
While on unemployment, a Massachusetts employment counselor helped me find training. I interviewed at several schools. When I visited MTTI and saw the class size, it made me feel comfortable. I said, “This is my school!”
Going back to school was initially nerve-wracking.
I wondered if I would be able to do it—I’m not a school person. I questioned myself all the way through the program. Some days I thought, ‘I can do this’ and some days I worried ‘Maybe I can’t.’ The time devoted to clinical practice helped a lot—I’m not one to sit in a classroom, or in front of a computer all day.
I had an awesome Instructor and classmates.
My classmates and Instructor motivated me. My instructor didn’t cut corners—she taught me so much, and gave us extra tips from her experience in the field. She also praised me, which encourage me on days when I doubted myself.
I shadowed at three practices, and then interned at a Gynecology practice. As internship approached I looked forward to it—but also felt daunted, thinking: ‘The real world is coming.’
As I was completing the program, I visited a Temp Agency, Spherion, to find my son a job.
I said, ‘Hey—do you hire for medical assisting?’ I was hired as a temporary Medical Receptionist for 3-4 months. They eventually offered me a permanent job, but I declined—I wanted a clinical position. Career Service helped me find another position, and I was hired as a Medical Assistant.
Then I applied for a Medical Assistant position in Pediatrics, at the organization where I had temped as a Medical Receptionist.
Initially I didn’t think that pediatrics was my area. But I thought that, because I like kids, maybe I would like working with them. The Office Manager from Pediatrics talked with the Office Manager in the department where I had temped—and I got the job!
It takes patience to work in pediatrics. Sometimes a parent will say to their child, who is about to receive an injection, “She’s the mean lady—she’s going to make you cry." I tell the child, "I'm just here to help you, so you will be healthy."
Now I do everything.
I take vitals, perform blood draws, give injections and vaccines, do rapid strep and flu tests, eye tests, blood counts—even urine cultures. I even love taking out sutures, and I am good at it!"
I work with good people, and I enjoy the interaction with the children. MTTI teaches you—from the beginning to the end—all the important things you need to know to be prepared for the working world. MTTI has made me the Medical Assistant I am today. Without MTTI, I wouldn’t have the career I love!