| Ø STUDENT SERVICES The school offers a student services program designed to support students
during their educational experience. Services are designed to help individuals maintain
satisfactory progress and successfully graduate from the program. Instructors maintain
daily attendance and monitor the attendance closely, bringing any problems to the
attention of both the student and the support staff. Individual counseling and academic
advising is available on an "as needed" basis to assist our students in
overcoming any barriers that may exist to their successful completion. Students who
require information concerning referrals for housing, transportation, child care, drug or
alcohol counseling, or other supportive services can speak with the Student Service
Advisor. The school offers career counseling and job placement services through both its
instructional staff and student services staff. Academic skill improvement is offered by
both the instructional staff and through contract services on as "as needed"
bases. MTTI is a small school with a supportive environment. Individual needs can be
addressed through various school personnel and students who have a special need are
encouraged to consult the Student Services Advisor or any other member of the school staff
for assistance.
Ø PLACEMENT
SERVICES
MTTI offers placement assistance to all students,
but MTTI cannot guarantee placement. During enrollment in a training program, students are
counseled on employment requirements and opportunities, and again as they near the
completion of their program.
Ø STUDENT
COMPLAINT / GRIEVANCE PROCEDURE
Students who have concerns of any kind are urged
to consult with the Office of the Director of Training. The Director will hear the
students complaint and meet with any other school personnel to try to resolve the
complaint.
A hearing may be required to take place with all personnel
concerned, including the student. Following the hearing or meeting, the final outcome will
be determined by the Director of Training, and the student will be informed of the
outcome. A student will be notified of any complaint against him or her, and will be
afforded the opportunity to respond to the complaint.
Schools
accredited by the Accrediting Commission of Career Schools and Colleges of Technology must
have a procedure and operational plan for handling student complaints. If a student does
not feel that the school has adequately addressed a complaint or concern, the student may
consider contacting the Accrediting Commission. All complaints considered by the
Commission must be in written form, with permission from the complainant(s) for the
Commission to forward a copy of the complaint to the school for a response. The
complainant(s) will be kept informed as to the status of the complaint as well as the
final resolution by the Commission. Please direct all inquiries to:
Accrediting Commission of Career Schools and Colleges of
Technology
2101 Wilson Boulevard / Suite 302
Arlington, VA 22201
(703) 247-4212
A copy of the Commission's Complaint Form
is available at the school and may be obtained by contacting Sharon Ring, Program
Director.
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